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AT&T Product Design

Product Design · AT&T · Product Design, UX, Enterprise

Architected the Agentic framework: modular AI agents managing the network infrastructure lifecycle from provisioning to decommissioning. Redesigned DNI Portal diagnostics, saving $300K+ in hardware. Built VLAN triage tools that cut resolution from weeks to minutes.

Case study from the portfolio of Micah Boswell, design leader — 30 years of UX and product design.

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